Microsoft Citizen Service Platform

I have been on partner training for the Microsoft Citizen Service Platform (CSP). The CSP is a framework that looks to leverage project activities that have been delivered across Local and Regional Government customers and brings it all together as a model and set of guidance and templates that can be leveraged to solve business problems.

The cynic might say that it is marketing to sell Microsoft licences, in one way that is true. However, what is real is that Microsoft are really trying to show some leadership by getting above the pure product drop and providing real world experience on how the products are brought together to form solutions that deliver real business value. Sample the CSP at the Microsoft site Citizen Service Platform.